WARRANTY

Hadley warrants the products manufactured by it to be free from defects in material and workmanship as determined by Hadley when properly assembled and installed and when operated under normal use and service for the Warranty Period of one year or 100,000 miles, whichever comes first, but in no event more than 18 months from the date code affixed to the Hadley product. The Warranty Period for Hadley products will be measured from the product date code or from in-service date, if provided. A defective product is a product which Hadley determines to have been defective in materials or workmanship at the time of shipment, in the defect materially impairs the value of the goods to the original purchaser.

Hadley reserves the right to change or modify its product warranty or the warranty program described below at any time THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY. IN PARTICULAR, HADLEY MAKES NO WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.

LIMITATIONS

IN THE EVENT THAT HADLEY DETERMINES THAT A PRODUCT IS DEFECTIVE, THE ENTIRE OBLIGATION OF HADLEY AND THE MAXIMUM LIABILITY OF HADLEY WITH RESPECT TO SUCH PRODUCTS IS LIMITED TO THE REPLACEMENT OR REPAIR OF THE PRODUCT.

HADLEY SHALL HAVE NO LIABILITY TO ANY PURCHASER OR END USER OF HADLEY PRODUCTS FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES DUE TO ANY BREACH BY HADLEY. HADLEY SHALL HAVE NO LIABILITY TO ANY PURCHASER OR ANY END USER IN TORT FOR ANY DEFECT IN THE DESIGN OR MANUFACTURE OF THE PRODUCTS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.

WARRANTY PROCEDURES

If you have a question about what you believe may be a defective product, we encourage you to call the Hadley Products Technical Support at 616-249-8462. All returned material will be evaluated for the determination of the allowed credit.

CLAIM FORM

All warranty claims must be accompanied by the required written information set forth below. All warranty requests must be sent to the following address:

HADLEY WARRANTY POLICY AND PROCEDURE

for Transit/Motorcoach/Shuttle/RV mirrors and lighting

LIMITED WARRANTY

This warranty applies to product sold after 06/01/09 in the United States, Canada, and Australia. This warranty supersedes any other warranty. HADLEY warrants mirror, lighting, SAMS and all associated components are free from defects in material and workmanship, and against excessive wear for a period of (1) one year from the date of purchase by the OEM. This limited warranty shall cover the original purchaser only. HADLEY'S' obligation under this warranty is limited to the repair or replacement of its product, at its discretion, and is limited to the product only. It is the assumed responsibility that the components or assemblies have been installed correctly based on manufacturer's recommendations.

Hadley assumes no liability or warranty for any of the following:

1. Any product that has been physically altered, improperly installed or maintained.

2. Any damage caused from or created by installation.

3. Any product used in improper applications, abused, or not used in conjunction with the proper parts.

4. Any product damage or aesthetic damage due to shipping/handling. All product FOB Hadley, unless other arrangement or agreement exists.

There are no implied warranties. There are no warranties, which extend beyond the description of the face hereof. HADLEY will not be responsible for incidental and consequential damages, property damage or personal injury damages to the extent permitted by law. This warranty gives you specific legal rights and you may also have other legal rights, which vary from state to state.

WARRANTY PROCEDURES

If you have a question about what you believe may be a defective product, we encourage you to call the Hadley Products Technical Support at 574-266-3708. All returned material will be evaluated for the determination of the allowed credit.

PARTS RETURNS

• All returns must have validated Return Authorization Number (RAN) prior to shipment.

• Returns are to be shipped to:
  Hadley Transit and Specialty Vehicles
  2503 Marina Dr.
  Elkhart, IN 46514
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  • Proof of purchase date or other verification.
  • Returned parts must be intact and packaged to prevent further or excess damage.
    
  • Parts must be returned within ten (10) business days of RAN issue.
    
  • Standard shipping rate applies unless approved by Hadley Warranty Department.

  • Customer has one (1) week to dispute Hadley warranty disposition.

  • Any credits due to customer, resulting from a Hadley authorized warranty disposition, will be issued within 30 business days of disposition date.

  • Any customer deductions in payment prior to the warranty disposition and Hadley issued credit may result in a re-billing to the customer.